What is Sezzle?

At checkout, select Sezzle as a payment method. Returning customers will log in, and new customers will need to create an account and provide a payment method. After you’re approved and you complete checkout, your order will be shipped just like with any other payment method.

You will be notified at checkout what sort of payment plan you’re approved for, including how much is due upfront and when the next payments will be due.

You must be 18 years or older (19 years or older in Alabama or if you are a ward of the state and live in Nebraska) and have a valid U.S. mobile number and email address (We do secure checkout by sending a one time-password to your phone, so please make sure your phone is nearby!).

Sezzle likes to see at least 25% of the total order cost available at the time the order is placed.

Sezzle orders are treated just like any other order. Your order will be delivered within our standard shipping timeframes, depending on the shipping method chosen for the order.

Sezzle is currently available only to USA and Canadian-based customers. More to come soon though!

While Sezzle doesn’t qualify as a credit product per United States regulations, Sezzle does still look at your credit score as part of their risk check. This does not have an impact on your credit - this is often referred to as a “soft check.” Sezzle uses this information to help approve you, verify your identity, and help minimize fraud risk.

We believe security is critically important. Sezzle undergoes quarterly scans and yearly audits for the highest level of compliance in the Payment Card Industry (PCI) to ensure that your data is safely stored in their systems. Sezzle is currently certified at the top level of compliance - PCI Level 1.

Sezzle often runs pre-authorizations for credit and debit cards. These are just temporary holds that tend to fall off your payment method within an hour, though it can take up to 3 business days. These charges usually are listed in your “pending” transactions when you look at your statement. If they do not fall off within 3 business days, we recommend first reaching out to your bank, and then to Sezzle if you have further questions.

If you are unable to make a payment Sezzle allows you to reschedule. Each order comes with one free reschedule, and then the ability to reschedule one more time for a $5 fee. Sezzle recommends rescheduling as soon as you know you need to (at least 48 hours in advance), because once a payment has started processing it cannot be changed.

To reschedule a payment, log in to your account, click “Manage Order” next to the order, and then click “Reschedule” next to the upcoming payment. Then select a date that works best for you!

Sezzle also sends you reminders via text and email to make sure that you don’t forget!

If you know you cannot make a payment, and are running into problems rescheduling, please contact Sezzle here.

If a payment fails for any reason (insufficient funds, a closed payment method), you will receive a notification and a $10 fee will be assessed.

If you pay the failed payment off within 48 hours of the moment it failed, the $10 fee will be waived. Please note, this is tied to the specific moment it failed, not necessarily 2 days or 2 business days.

To pay off a payment that failed, log in to your account, select the payment that failed, and then click “Pay Now.”

If the failed payment is not paid off within 48 hours of the moment it failed, the $10 fee will not be waived, your payment date will be rescheduled, and it may negatively impact your ability to place orders with Sezzle in the future.

While we strive to offer all applications a payment plan through Sezzle, Sezzle is not able to approve every order. Here are some things to consider if your order was not approved:

• Do you have sufficient funds available? Typically, Sezzle checks to make sure you have at least 25% of the total order cost available at the time the order is placed.
• Length of time using Sezzle. Usually, Sezzle are less restrictive after the first six weeks.
• The overall amount outstanding on previous orders and number of orders still open. If there are multiple orders with outstanding payments, and/or a majority is still outstanding on a previous order, paying those off can help increase your likelihood of approval.
• Overall value of your new order. Reducing the order amount can help!
• Payment methods linked to your account. Adding another debit card or a credit card can help Sezzle better understand your repayment ability, which can help get orders approved!
  If you are not approved, you will be notified instantly - and then you can checkout as normal. Merchline accepts all forms of major debit/credit cards, along with PayPal, Amazon Payments, Apple Pay and BitCoin as payment options.